By using this website or placing an order with VideonHD, you agree to the following terms and conditions:

Services
We provide video, film, and audio transfer services as outlined on our website. All orders are subject to availability and confirmation.

Orders & Payment
All prices are listed clearly on our price list. Full payment is required before delivery of any completed work. A deposit may be required for larger or custom orders.
Please note: Prices listed are general guidelines. Some jobs may require custom pricing based on condition, quantity, or specific requirements. Any additional costs will be discussed and agreed upon in advance.

Delivery & Turnaround
Turnaround times are estimates and may vary depending on workload and complexity. We aim to deliver all work in a timely manner.

Data & Media Handling
We take great care with your tapes, reels, and recordings. However, we are not liable for any damage or loss of original media during transit or processing.

Digital Files
It is your responsibility to back up any digital files received. We may not retain a copy after delivery unless otherwise agreed.

 

Returns & Refunds
Due to the nature of custom media services, we do not offer refunds once work has been completed. If you’re not satisfied, please contact us and we’ll do our best to resolve any issues.

Liability
VideonHD is not responsible for any indirect loss or damage resulting from the use of our services or website.