1. What we collect:
We collect your contact details and the media you send us (like tapes or film reels).

2. Why we collect it:
We process your personal data in order to digitise your video or cine film content, ensure accurate and timely delivery of your completed order, and to communicate with you regarding your service request—whether to confirm details, provide updates, or address any questions or concerns you may have.

3. How we protect it:
We store your data securely, limit access, and delete files after a short period (usually 30 days).

4. Who sees your data:
Only our trusted team and service providers (like couriers). We never sell your data.

5. Your rights:
You can ask to see, correct, or delete your data anytime.
At VideonHD, we take your privacy seriously. Our policy outlines how we collect, use, and protect any information you provide when using this website.
Right to Media Erasure – Individuals have the right to request the deletion of their data. GDPR allows backups to be retained for a specified period, but organisations and customers must communicate this. Backups are protected with encryption and access controls to prevent unauthorised access for a maximum of 1 month
GDPR Privacy Notice for Video and Cine Film Transfer Services
At Video-DVD limited, we are committed to protecting your personal data and respecting your privacy. This notice explains how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Data We Collect
When you use our video and cine film transfer services, we may collect and process the following types of personal data:
•    Visual and audio content: Any identifiable individuals captured in the footage you provide.
•    Contact details: Name, address, email, and phone number for communication and delivery.
•    Payment information: Processed securely via third-party payment providers.

2. Purpose of Processing
We process your data for the following purposes:
•    To digitise and transfer your video or cine film content as requested.
•    To contact you regarding your order.
•    To deliver the final product to your chosen address.
•    To comply with legal obligations (e.g., tax and accounting).

3. Legal Basis for Processing
Our lawful bases for processing your data include:
•    Contractual necessity: To fulfil our service agreement with you.
•    Consent: For any optional uses, such as using anonymised clips for promotional purposes (only with your explicit consent).
•    Legal obligation: For record-keeping and compliance with applicable laws.

4. Data Retention
We retain your digital files and personal data only as long as necessary:
•    Digital copies are stored for up to 30 days after delivery unless otherwise agreed.
•    Personal data is retained for up to 6 years for legal and accounting purposes.
•    Details can be removed by request in an email

5. Sharing Your Data
We do not sell or share your data with third parties, except:
•    With trusted service providers (e.g., couriers, payment processors) under strict confidentiality agreements.
•    If required by law or regulatory authorities.
•    All data is held offline and not access via the Internet and on a encrypted Drive.

6. Your Rights
Under the UK GDPR, you have the right to:
•    Access your personal data.
•    Request correction or deletion.
•    Object to or restrict processing.
•    Withdraw consent at any time.
•    Lodge a complaint with the Information Commissioner’s Office (ICO).

7. Data Security
We implement appropriate technical and organisational measures to protect your data, also including:
•    Data Security
•    Secure storage and encryption of digital files.
•    Restricted access to authorised personnel only.
•    Secure deletion of files after the retention period.

8. International Transfers
We can take work from europeat present transfer your data outside the UK. All additional safeguards are in place in line with UK GDPR requirements 

9. Contact Us
If you have any questions and would like to exercise your rights, please feel free to contact us below

[Your Company Name]
[Your Address]
Email: [Your Email]
Phone: [Your Phone Number]parency – Our policy is clear and accessible to users, explaining why data is retained and how it is deleted after the backup period.
Security
We are committed to keeping your information secure and take appropriate steps to protect it.
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Your Rights
You can request a copy of any personal data we hold about you, or ask us to delete it at any time.
Contact
If you have any questions or enquiries about this policy or your data, please do not hesitate to contact us: